Welcome to Varietal Specialty Coffee!
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Customer Service

Shipping & Delivery

• All orders are shipped with delivery confirmation.
• We ship Worldwide. 
• Shipping fees are not refundable under any circumstance except when we are at fault.
• Your product(s) will be shipped by Aramex. You will be provided a tracking number for each order placed.

RETURNS & REPLACEMENTS

• We want you to be happy with your purchase. If for any reason you are unhappy, please contact us.
• Returns will be accepted only if the return is sent within 7 business days of the delivery confirmation date.
• We aim to process all returns within a few days of receipt. Refunds are issued after returned items have been received, inspected, and processed.
• There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.
• All packages are to be fully insured. You must notify us of any return so that we will be expecting your package. Returns that are sent without our prior knowledge will be refused.
• We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.
• We will provide you with special return instructions.
• Discounted items cannot be returned or exchanged.

• You can contact us via the contacts page or via email support@varietalcafe.com or via Whatsapp and phone 966564400407 and soon you will be able to visit us at our location in Riyadh, Rabwah, exit 13